Effective Date: 05/09/2025
Welcome to MindQuora – Psychotherapy & Counseling Services ("MindQuora", "I", or "my").
Your privacy is critically important to me. This Privacy Policy explains how I collect, use, disclose, and protect your personal information when you visit my website, use my services, or interact with me. By accessing or using my website, you agree to the terms of this Privacy Policy.
1. Information I Collect
1.1 Personal Information
When you use my services, I may collect personal information, including but not limited to:
- Full name
- Email address
- Phone number
- Date of birth
- Gender
- Address
- Payment information (e.g., credit card details)
- Health-related information (if voluntarily provided during therapy sessions or consultations)
1.2 Non-Personal Information
I may collect non-personal information such as:
- Browser type and version
- Device type
- Operating system
- IP address
- Geolocation data
- Website usage statistics (e.g., pages visited, time spent on the site)
1.3 Cookies and Tracking Technologies
I use cookies, web beacons, and other tracking technologies to improve your experience on my website. Cookies may collect information such as:
- User preferences
- Login details (if remembered)
- Browsing behavior
You can disable cookies through your browser settings; however, some features of the website may not function properly.
2. How I Use Your Information
I use the information collected for the following purposes:
- To provide psychotherapy and counseling services.
- To respond to inquiries and schedule appointments.
- To process payments and issue invoices.
- To improve my website and services through analytics.
- To communicate updates, promotions, or changes to my services.
- To comply with legal obligations and regulations.
Sensitive health-related information will only be used for therapeutic purposes and will not be disclosed without your explicit consent unless required by law.
3. How I Share Your Information
I do not sell or rent your personal information. However, I may share your information in the following circumstances:
3.1 Service Providers
I may share information with trusted third-party service providers who assist in:
- Payment processing
- Website hosting
- Data analytics
- Email communication
These providers are bound by confidentiality agreements and are prohibited from using your data for any other purpose.
3.2 Legal Compliance
I may disclose your information if required by law, such as:
- To comply with a subpoena or court order.
- To protect my rights, property, or safety.
- To prevent fraud or other illegal activities.
3.3 Consent-Based Sharing
I may share your information with your explicit consent, such as sharing health-related information with other healthcare professionals if requested.
4. Data Security
I implement robust security measures to protect your information, including:
- Encryption of sensitive data during transmission (e.g., SSL/TLS protocols).
- Secure storage of data in encrypted databases.
- Regular security audits and vulnerability assessments.
- Restricted access to personal data to authorized personnel only.
While I strive to protect your information, no system is completely secure. Therefore, I cannot guarantee absolute security.
5. Your Rights
You can ask to see, update, or correct the personal information I have about you. If needed, you can request that I delete your information or limit how I use it, unless required by law. To exercise any of these rights, contact me at contact@mindquora.com .
6. Third-Party Links
My website may contain links to third-party websites. I am not responsible for the privacy practices or content of these websites. I recommend reviewing their privacy policies before providing any personal information.
7. Children's Privacy
My services are designed to provide age-appropriate support for children aged 8 and above, as well as adolescents. I involve parents or guardians when necessary to ensure their participation aligns with the child or adolescent’s specific needs, readiness, and comfort with the process. Since sessions are conducted online, I carefully evaluate whether participation is suitable for each individual.
8. Updates to this Privacy Policy
I may update this Privacy Policy from time to time to reflect changes in my practices or legal requirements. Updates will be posted on this page with the "Effective Date" revised. Please review this page periodically for changes.
9. Contact Me
If you have any questions, concerns, or complaints about this Privacy Policy or my data practices, please contact me directly at:
MindQuora – Psychotherapy & Counseling Services
Email: contact@mindquora.com
By using my website or services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. If you do not agree, please discontinue use of my website and services.